Have you ever learned a leadership lesson where you least expected to find one?
I've spent a lot of my life sitting behind softball backstops.
Like many parents, I originally showed up because my daughters were playing. What I didn't realize at the time was that some of the best leadership lessons I would ever learn weren't happening in conference rooms, leadership workshops, or business books. They were happening on softball fields all across North Carolina.
Over the years, I watched talented teams win. I watched talented teams lose. I watched underdogs exceed expectations. And I watched teams with all the ability in the world struggle to reach their potential.
What separated them wasn't usually talent.
It was how they treated each other.
The best teams trusted one another. They encouraged each other after mistakes. They celebrated each other's success. They communicated constantly. They understood that the name on the front of the jersey mattered more than the name on the back.
Sound familiar?
The same thing happens inside organizations every day.
A team can have smart people, experienced people, and talented people. But if trust is missing, everything gets harder. Communication becomes guarded. Collaboration slows down. Problems linger longer than they should.
One of the things I remember most is watching how players reacted after an error. Great teams didn't point fingers. They rallied around the player who made the mistake. They knew there would be another inning and another opportunity.
The workplace isn't much different.
People are going to make mistakes. Leaders have a choice in those moments. We can create an environment where people become afraid to fail, or we can create an environment where people learn, grow, and come back stronger.
The best leaders I've worked with over the past 30 years understand that success isn't about creating perfect people. It's about building a team that performs together, trusts each other, and gets better through challenges.
That's a lesson I learned sitting behind a backstop, but I've seen it play out in every organization I've ever served.
What is a leadership lesson you've learned outside the workplace that made you a better leader?